FAQ
- What is a uMailbox?
- A uMailbox is a so-called web mailbox and as such is available 24 hours a day via internet. The size of the mailbox is 100 Mb.
- Why do I have a uMailbox?
- All registered students, staff and, in certain instances, also guests, are assigned a web mailbox.
Students
Leiden University uses uMail as a tool for communication with students. Blackboard and uTwist regularly send mail, for example, a confirmation of registration for an exam. Faculties, departments and student organisations also send mail at regular intervals.
Staff
Leiden University uses the work mail address for communication with staff. You may use your uMailbox for personal purposes.
Guests
Leiden University uses the registered mail address for communication with guests. The facilities for guests page indicates which types of guests are assigned a uMailbox.
- How do I get into my uMailbox?
- You can use your ULCN account to log in to uMail.
For staff, the ULCN password may be different from the password for the work station. Forgotten your password? or not received your account details?
- How is my uMail address created?
- Generation of your uMail address takes place automatically.
- Why do I have a serial number in my uMail address?
- Generation of your uMail address takes place automatically.
- How can I transfer the contents of my uMailbox to my computer?
- You can transfer mail to your computer via the IMAP protocol (this is not possible with POP3). You should use the following settings:
- E-mail address: your uMail address (for example: S1234567@umail.leidenuniv.nl)
- Server type: IMAP
- Server for incoming mail: imap.leidenuniv.nl
- Server for outgoing mail: use the SMTP server of your provider
- Account name: your ULCN account name (for example: S1234567)
- Password: your ULCN password
If you transfer a copy to your computer, the original message will remain on the server. You should therefore regularly clear out your uMailbox.
- How do I forward my uMail to another mail address?
- Consult the page on forwarding mail.
- What should I do if I do not receive any mail in my forwarded mailbox?
- Consult the page on problems with mail forwarding.
- Can I have my mail in another mailbox forwarded to uMail?
- You should ask your own provider about the possibilities.
- What should I do if my quota has been exceeded?
- Consult the page on the mail quota.
- How do I remove my name from mailings from the University, faculty or department?
- It is not possible to remove your name from the University mailing list. Any complaints about receiving mail from the University can be directed to the Helpdesk of the Computer Services group.
- How do I send a message to a specific user group?
- Consult this page for information on sending a group mail.
